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WHY Presilient?

  • Our experts allow your team to focus immediately on incident and problem resolution.
  • We combine an advanced tool set with industry leading best practices to ensure your devices are providing optimal performance with minimal down time.
  • We enable continuous improvement by filtering out unnecessary alerts.
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GridWatch Infrastructure

Managing IT infrastructures at maximum performance and availability is more challenging that ever. As IT grows in complexity with rising virtualization, private clouds and datacenter diversification, organizations implement monitoring tools to drive performance improvement and faster incident resolution, but quickly learn they are difficult to configure.

Take the guesswork out of monitoring your technology assets.
Presilient’s IT operations and engineering team combine an advanced tool set,  vast experience and continuously improved best practices to provide you with actionable alerts that in turn provide you targeted incident management and rapid problem resolution. From edge devices to core servers to mission critical applications, our team will set, monitor and manage event thresholds and filters to provide you with the visibility and reporting you’ll need to more proactively manage your IT assets.

Click here to view our GridWatch Infrastructure video.

Gain visibility and reporting that will drive performance improvements.
On a 24x7 basis, we collect comprehensive health and performance data based on a collaboratively defined set of thresholds and filters. As alerts are generated, our team will immediately assess the impact and severity of the alert, set event priority, notify you and escalate according to a customized response plan. Through our web portal, you are provided real time device visibility and when coupled with our service level insight reports, your team can be instantly focused on incident or problem resolution. During our monthly or quarterly reviews we will discuss with you and your key stakeholders stability and performance trends, potential cost saving measures, reveal areas of non-compliance and provide recommendations for improvements that are aligned with your budgetary objectives.

Presilient’s flexible pricing model affords you the ability to select our GridWatch service to target critical devices, specific problem areas or provide you with greater visibility across your entire data center by providing: 

  • 24x7 monitoring, alerting, notification and reporting 
  • Targeted event management and problem resolution 
  • Device availability, stability and performance trending 
  • Monthly or quarterly service reviews 
  • Documented paths to continuous improvement
  • Customized Reports

Invest Wisely with GridWatch Infrastructure

A recent survey of more than 200 organizations that purchased tools to gain visibility into the performance and health of their IT assets showed:

  • 44% said that after a year they are still not fully operational and expressed frustration with integration.
  • 56% attributed delays with installation and operational use to their staff’s lack of available time to learn the tools complexities.
  • 40% also said that their teams got buried in the details and lost focus on their customers.

Complete data center coverage with flexible pricing

Whether your requirements are isolated or broad ranging we can develop a customized and budget conscious solution to meet your needs in areas such as:

  • Routers, Firewalls, Switches, Storage Arrays & Tape Libraries 
  • Windows, Netware, Solaris, AIX, HP-UX, Linux, AS400 
  • VMware, Citrix, Sun Solaris Zones & IBM Virtualization 
  • AD, Exchange, Notes, Cisco Unity & Call Manager, Sybase, Oracle, MySQL
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